Whether you're a member, a business, or a potential corporate partner, Offerango wants to get to know you. Feel free to reach out:
Members who have questions Email: admin@offerango.com
Businesses wanting to be featured Web: http://offerango.com/business
Corporate partnerships Email: billhanna@offerango.com
Phone Number: 646-592-5400
And if you need to reach us by mail, please write to: Offerango, 6907 43rd Ave Suite 2E, Woodside, NY, 11377, USA
When will I receive my voucher?
Your voucher will be ready in your account once you receive the confirmation email of your purchase.
How can I print or view my voucher?
Sign in to your account and go to “Vouchers”. Here, all of your vouchers will be listed and you will be able to open your voucher(s) as a PDF file. Also, check your SPAM filter in your email account since the email containing the link to your voucher can occasionally get caught there. Make sure to add offers@offerango.com to your email address book to prevent this in the future.
What if I’m giving the voucher as a gift?
When you buy a voucher as a gift an email will be sent to the recipient as soon as your card is charged with all the instructions they need to claim their gift. If you prefer to print your gift voucher and give it in person, you can do that through the “Vouchers” tab in your account once your card has been charged.
Can I use my voucher the same day I buy it?
# No, redemption starts the day after you buy it. The date at which the voucher can be used will be listen in actual PDF voucher.
How do I use vouchers ?
The voucher has the offer details, redemption instructions and the expiration date listed on it.
Are vouchers transferable?
Yes, vouchers are fully transferable (unless otherwise stated in deal’s fine print) so you can give them as gifts or resell them (as long as you follow all applicable laws).
What if I buy a voucher from a business that goes out of business?
Hopefully that doesn't happen. We select the best and most reputable businesses to work with us. However, if one of our businesses does go out of business, we will refund you in full.
What is your return policy?
Offerango will provide a refund of the purchase price paid by you for any Deal within five days after the purchase of a Voucher, provided that the Voucher has not yet been redeemed. After five days, we do not provide refunds except that we will provide a refund if you are unable to redeem a Voucher before the applicable expiration of the Voucher because the relevant Merchant has gone out of business.
How do you ensure the security of my credit card?
We take your security very seriously and use a fully encrypted Secure Socket Layer (SSL) connection that transmits your credit card to a secure electronic vault on Authorize.net (owned by Visa, Inc). Your credit card information is never stored on our servers and you can delete your saved credit cards in “My Account” at any time.
What is the voucher worth after the expiration date?
If you’re not able to use your voucher before the expiration date, it loses its promotional value. But, the paid value never expires! The only exception is vouchers that are redeemable for specific events (such as concerts). Unfortunately, once the event date passes, your voucher expires.
We’ve simplified our merchant agreement so you don’t have to forward it to a high-end lawyer to decipher it.
Offerango is a performance-based advertising tool. We only make our commission when we generate sales. Offerango pays merchant the sales proceeds less the commission, which is agreed upon at the time of creating the offer. The commission rate will be discussed by our sales rep and listed in the agreement email sent to the merchant prior to the offer going live on Offerango.
Offerango, in its sole discretion, agrees to offer and promote through its online platform the Merchant Product or service e. Merchant agrees to make the Merchant Product available to Offerango and fulfill the Merchant Product to the purchasers of the Discount Offer.
The sales proceeds are paid monthly to the merchant on or around the 15th of each month there are sales. When there are no sales on a specific month, no check is mailed. We will send you a list of the buyers along with each check.
The offer listing will remain on Offerango until the merchant requests cancellation or until Offerango determines the offer is not performing.
Expiration date: Merchant agrees that the promotional value will be valid for the period specified (and agreed upon) in the fine print, which is typically 6 months. The paid value is valid for 5 years as required by most states’ law.
Merchant grants to Offerango a license and right to use, reproduce, display, distribute and transmit the Merchant's name, logo and any trademarks ("Merchant Marks") and any photographs, graphics, artwork, text and other content provided or specified by Merchant.
Offerango shall promote the Voucher. Merchant is the seller of the goods and services described in Voucher. The Voucher itself will be sent to the purchaser electronically. The purchaser will then redeem the Voucher from the Merchant.
The Parties are independent contractors. Nothing in this Agreement shall be construed to create a joint venture, partnership, franchise, or an agency relationship between the Parties.
Returns/Refunds. Without limiting any of the rights of Offerango under this Agreement, Merchant shall indemnify Offerango for any liability that Offerango has to any purchaser relating to or arising out of the Merchant Product, whether in tort, contract, law or otherwise. Merchant agrees that Offerango shall have the right, in its sole discretion, to refund the Discounted Purchase Price to any purchaser who is dissatisfied with the Merchant Product (a “Refunded Purchaser”) and Merchant shall be entitled to no fees relating to the sale of the Merchant Product to such Refunded Purchaser. In the event that Offerango has previously paid to Merchant any fees for the provision of the Merchant Product to such Refunded Purchaser, Merchant shall reimburse such fees to Offerango either by direct payment or offset. This Section shall survive the completion, expiration, termination or cancellation of this Agreement
Authorization and Contract
By executing the Offerango Deal Maker’s Agreement (“Agreement”), you apply for legal authorization to become an Offerango Deal Maker and enter into contract with Offerango, Inc. Prior to signing, you acknowledge that you have received, read and understand the Offerango Marketing Guidelines and Compensation Plan, which are incorporated into this Agreement and made part of it as if restated in full, and that you have read and agree to all terms set forth in this Agreement. The Marketing Guidelines are included to provide detailed guidelines and limitations for all Offerango Deal Makers. Offerango reserves the right to reject any application for any reason within 30 days of receipt.
Purpose
The purpose of this document is to highlight the rights and responsibilities of both parties: The Deal Maker and Offerango (the site). The relationship is summarized as:
The DM negotiates offers with the various merchants.
DM can create the offer on the site, or delegate the task to an Offerango Offer Specialist.
Sales are made through the site and the profit is split 50/50 between DM and Offerango, after paying the credit card processing fee (2.5% of sales).
Becoming an Offerango Deal maker
To become an Offerango Deal Maker, an applicant must comply with the following requirements:
I. Be of the age of majority (not a minor) in his or her state of residence;
II. Reside or have a valid address in the United States, a U.S. territory, or Canada;
III. Have a valid Social Security Number, Federal Tax ID Number, or Taxpayer Identification Number (TIN);
IV. Submit a properly completed and signed Deal Maker Agreement to Offerango.
Term and Termination
The term of this Agreement will begin upon our acceptance of your application and will end when terminated by either of us upon thirty (30) days notice. In the event of a material breach of this Agreement, Offerango reserves the right to terminate this Agreement immediately. Upon cancellation or termination, all property rights are forfeited regarding any bonuses, commissions or other remuneration derived through your sales. Offerango reserves the right to terminate all Deal Maker Agreements upon 30 days notice if the Company elects to: (1) cease business operations; (2) dissolve as a business entity; or (3) terminate distribution of its deal network via Deal Maker marketing. No termination of this Agreement will relieve either party for any liability for any breach of, or liability accruing under, this Agreement prior to termination.
Independent Contractor Status
The Offerango Deal maker is an independent contractor, and not a purchaser of a franchise or business opportunity. Therefore, each Deal Maker’s success depends on his or her independent efforts. The agreement between Offerango and its Deal Makers does not create an employer/employee relationship, agency, partnership, or joint venture between Offerango and the Deal Maker. An Offerango Deal maker shall not be treated as an employee of Offerango for any purposes, including, without limitation, for Federal, state, or provincial tax purposes. All Deal Makers are responsible for paying local, state, provincial, and Federal taxes due from all compensation earned as a Deal Maker of Offerango. Deal Makers have no express or implied authority to bind Offerango to any obligation or to make any commitments by or on behalf of Offerango. As a self-employed independent contractor, you will be operating your own independent business selling services available through Offerango on your own account. You have complete freedom in determining the number of hours that you will devote to your business, and you have the sole discretion of scheduling such hours. In the event you earn over $600 in a calendar year, you will receive IRS Form 1099-MISC reflecting the amount of income paid to you during the calendar year. It will be your sole responsibility to account for such income on your individual income tax returns.
Selling Offerango Services
You agree to make no representations or claims about any services beyond those shown in official Offerango literature and website. You further agree to sell services available through Offerango only in authorized territories.
Compensation
Revenue is split 50/50 between DM and Offerango, after paying the credit card processing fee (3% of sales). Revenue is defined at the Deposit a customer makes online toward an offer and typically is 20-30% of the offer depending on how a Deal Maker negotiates the offer structure with the merchant.
Example offer:
$1,000 Botox treatment at $500
Value:
$1,000
Offer price:
$500
Commission:
$100 (If the Deal Maker negotiated 20% commission). This is the revenue.
The remaining $400 is paid straight to the merchant by the customer at the time of redemption.
Offerango’s Proprietary Information and Trade Secrets
You recognize and agree that information compiled by or maintained by Offerango, including the database of prospective and existing customers, constitutes a commercially advantageous, unique and proprietary trade secret of Offerango, which it keeps confidential and treats as a trade secret. During the term of your contract with Offerango, Offerango grants you a personal, non-exclusive, non-transferable and revocable right to use trade secret, confidential, and proprietary business information (Proprietary Information), which includes, without limitation, access to the Offerango’s customer database. During the term of this Agreement and for a period of 2 years after the termination or expiration of this Agreement between the Deal Maker and Offerango, the Deal Maker shall not use the information to compete with Offerango or for any purpose other than promoting his or her business with Offerango. The Deal Maker acknowledges that such proprietary information is of such character as to render it unique and that disclosure or use thereof in violation of this provision will result in irreparable damage to Offerango. Offerango will be entitled to injunctive relief or to recover damages against any Deal Maker who violates this provision in any action to enforce its rights under this section.
Intellectual Property
Deal Makers agrees to use the Trademarks and Copyrights in the form and manner and with appropriate legends as currently used and permitted by Offerango. Deal Maker represents that he, she, or it has no title to or right to use the Trademarks and Copyrights. All promotional materials supplied or created by Offerango must be used in their original form and cannot be changed, amended or altered except with prior written approval from Offerango. The name of Offerango, each of its product names and other names that have been adopted by Offerango in connection with its business are proprietary trade names, trademarks and service marks of Offerango As such, these marks are of great value to Offerango and are supplied to Deal Makers for their use only in an authorized manner.
The following terms and conditions (the "Agreement") govern all use of the www.Offerango.com website (the "Site") and the products and services available at the Site (taken together with the Site, the "Service“. The Service is offered subject to your (the "User") acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on the Site by Company. BY USING OR ACCESSING ANY PART OF THE SERVICE, YOU AGREE TO ALL OF THE TERMS AND CONDITIONS CONTAINED HEREIN; IF YOU NOT AGREE, DO NOT USE OR ACCESS THE SERVICE. Company reserves the right, at its sole discretion, to modify or replace any of the terms or conditions of this Agreement at any time. It is User's responsibility to check this Agreement periodically for changes. User's continued use of the Service following the posting of any changes to this Agreement constitutes acceptance of those changes.
Certain services available at the Site may be subject to additional terms and conditions.
1. Terms of Sale
Voucher purchases can only be made by users with a Offerango account. You can create an account by either using Facebook Connect or by signing up for a Offerango user account at Offerango.com while you are making your purchase. Vouchers can be applied only to the specific activity offered by Merchant.
Limit one (1) Voucher per redemption. Only one Voucher can be used per order unless otherwise specified by the applicable Merchant.
Vouchers have no cash value. If used for items of lesser value, cash will not be refunded by Offerango. Merchant refunds are at the applicable Merchant's sole discretion.
If you redeem a Voucher for less than its face value, you will not be entitled to a credit, cash or a new Voucher equal to the difference between the face value and the amount you redeemed, unless otherwise required by law. You will only be entitled to a continuing redemption value as noted above if the amount that you paid for a Voucher exceeds the amount you redeemed. Continuing redemptions are the responsibility of the applicable Merchant (not Offerango). Vouchers cannot be combined with any other vouchers, third party certificates, coupons, or promotions, unless otherwise specified by applicable Merchant.
Subject to Offerango's 100% Satisfaction Guarantee (described below), all sales can be refunded within 5 days of purchase. 100% Satisfaction Guarantee does not apply to purchases of gear, apparel and similar goods.
Offerango's 100% Satisfaction Guarantee - We want to make sure that every customer has the experience of a lifetime. If you are having difficulty redeeming your purchase, simply email us at info@Offerango.com, and our team will do everything that they can to ensure that you have an amazing experience. If you've called us and we're still unable to get your experience redeemed, we're happy to provide you with a credit to your account, up to $100.
The expiration date of your voucher is listed on the offer terms on our website. If you’re not able to use your voucher before the expiration date, it loses its promotional value. But, the paid value never expires! The only exception is vouchers that are redeemable for specific events (such as concerts). Unfortunately, once the event date passes, your voucher expires.
By making a purchase through Offerango you agree to receive our Offerango daily experience email (with special experience offers in your area) and special promotional offers. If you do not want to receive such emails, please let us know at admin@Offerango.com.
Neither Offerango nor the Merchants are responsible for lost or stolen Vouchers or Voucher reference numbers. These Terms of Sale and Refund are void to the extent prohibited by law. These terms may change from time to time and Offerango will notify you of such changes either via email or by placing a message on Offerango.com.
2.Refund Policy.
Offerango will provide a refund of the purchase price paid by you for any Deal within five days after the purchase of a Voucher, provided that the Voucher has not yet been redeemed. After five days, we do not provide refunds except that we will provide a refund if you are unable to redeem a Voucher before the applicable expiration of the Voucher because the relevant Merchant has gone out of business.
3.Access.
Subject to the terms and conditions of this Agreement, the services provided in connection with the Service are solely for User's personal use. Company may change, suspend or discontinue the Services at any time, including the availability of any feature, database, or content. Offerango may also impose limits on certain features and services or restrict User's access to parts or all of the Services without notice or liability. User certifies to Company that if User is an individual (i.e., not a corporation) User is at least 18 years of age. User also certifies that it is legally permitted to use the Service, and takes full responsibility for the selection and use of the Service. This Agreement is void where prohibited by law, and the right to access the Service is revoked in such jurisdictions.
4. Registration and Security.
User may not (i) select or use as a Company User ID a name of another person with the intent to impersonate that person; or (ii) use as a Company User ID a name subject to any rights of a person other than User without appropriate authorization. Company reserves the right to refuse registration of, or cancel a Company User ID in its discretion. User shall be responsible for maintaining the confidentiality of User's Company password and other account information.
5. Content.
All content and materials (collectively, "Content") delivered via the Service or otherwise made available by Company at the Site are protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws.
6. Indemnification.
Customer is responsible for all of its activity in connection with the Service. User shall defend, indemnify, and hold harmless Company, its affiliates and each of its, and its affiliates employees, contractors, directors, suppliers and representatives from all liabilities, claims, and expenses, including reasonable attorneys' fees, that arise from User's (i) use or misuse of the Service; (ii) access to any part of the Service, or (iii) violation of this Agreement.
7. Warranty disclaimer.
THE SERVICE IS PROVIDED ON AN "AS IS" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. COMPANY MAKES NO WARRANTY THAT (I) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR (II) THE RESULTS OF USING THE SERVICE WILL MEET USER'S REQUIREMENTS.
8. Third party website and products.
The Site may permit User to link to other websites or resources on the Internet, and other websites or resources may contain links to the Site. These other websites are not under Company's control, and User acknowledges that Company is not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources.
9. Limitation of liability.
IN NO EVENT SHALL COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, VENDORS OR SUPPLIERS BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL THEORY WITH RESPECT TO THE SERVICE: (I) FOR ANY LOST PROFITS OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, EVEN IF FORESEEABLE, (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), OR (III) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) $100.00 (U.S.) (PROVIDED THAT, FOR USER'S WHO HAVE MADE PURCHASES FROM COMPANY, SUCH MONETARY CAP WILL BE THE AMOUNTS PAID BY USER TO COMPANY FOR THE PURCHASE DIRECTLY CONNECTED WITH THE LIABILITY CLAIM). IN ADDITION, COMPANY SHALL NOT BE LIABLE FOR ANY LOSS OR LIABILITY RESULTING, DIRECTLY OR INDIRECTLY, FROM USER'S INABILITY TO ACCESS OR OTHERWISE USE THE SITE (INCLUDING, WITHOUT LIMITATION, ANY DELAYS OR INTERRUPTIONS DUE TO ELECTRONIC OR MECHANICAL EQUIPMENT FAILURES, DENIAL OF SERVICE ATTACKS, DATE DATA PROCESSING FAILURES, TELECOMMUNICATIONS OR INTERNET PROBLEMS OR UTILITY FAILURES. THE FOREGOING LIMITATIONS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
10. Termination.
Company may terminate User's access to all or any part of the Service at any time, with or without cause, effective upon notice (which may be via email) thereof to User. Upon termination notice from Company, User will no longer access (or attempt to access) the Service.
11. Copyright.
All content included on the Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Company or its content suppliers and protected by United States and international copyright laws. The compilation of all content on the Site is the exclusive property of Company and protected by U.S. and international copyright laws. All software used on (or provided through) the Site is the property of Company or its software suppliers and protected by United States and international copyright laws.
12. Privacy.
The information we gather from customers enables us to personalize and improve our services. We collect the following types of information from our customers: We may receive and store any information you enter on our website or provide to us in any other way. The types of Personal Information collected include your full name, credit card information, email address, zip code, IP address, browser information, username, password, historical purchase data and any other information necessary for us to provide our services. The Personal Information you provide may be used for such purposes as responding to your requests for certain services, customizing the content you see, and communicating with you about new services.
Personal Information about our customers is an integral part of our business. We neither rent nor sell your Personal Information to anyone. We share your Personal Information only as described below.
Affiliated Businesses We Do Not Control: We anticipate that we may become affiliated with a variety of businesses and work closely with them. In certain situations, these businesses may sell items to you through the Website. In other situations, Company may provide services jointly with affiliated businesses. You can easily recognize when an affiliated business is associated with your transaction, and we will share your Personal Information that is related to such transactions with that affiliated business.
Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, Company's agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information for the above purposes.
Promotional Offers: We may send offers to you on behalf of other businesses. However, when we do so, we do not give the other business your name and address. If you do not wish to receive these offers, please send an email with your request to support@Offerango.com
Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if Company, or substantially all of its assets were acquired, or in the unlikely event that Company goes out of business or enters bankruptcy, customer information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Company may continue to use your Personal Information as set forth in this policy.
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